Privacy Policy
This privacy notice tells you what to expect us to do with your personal information. Throughout this policy the term ‘Byrne Jones HR’ or ‘I’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose trading details are stated below.
Our contact details
Post
20 Marchmount Road, Wylde Green, Sutton Coldfield, B72 1EF, United Kingdom
Telephone
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Health information
- Records of meetings and decisions
- Information relating to compliments or complaints
We collect or use the following information to comply with legal requirements:
- Brief notes from sessions.
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
Our lawful bases for collecting or using personal information for legal requirements are:
- Consent
- Contract
Where we get personal information from
- People directly
How long we keep information
Due to the variable nature of cases I support with, retention of data is ascertained on an individual (per case) basis. Retention of data is discussed with those receiving support once each case’s scope is determined.
Who we share information with
Other organisations
- Organisations we need to share information with for safeguarding reasons
- Organisations we’re legally obliged to share personal information with
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal data.
- Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
7 January 2026
Now we have joined up with Helen we have found our HR needs are quickly responded to and advised upon the same day. Helen has also provide us with new up to date bespoke employment contracts which protect both the company and its employees. Thanks Helen again.
I have always found her to be fair, thorough and very knowledgeable; someone who is compassionate and open minded and who deals with sensitive issues without hesitation. Helen has extensive experience of managing change through very difficult and trying times.