Testimonials

I wanted to take a moment to share the incredible support provided by Helen during a recent staff redundancy process. Helen’s expertise and personal approach were invaluable, especially since this was the first time we had to deal with such a situation in the business.

She took to the time to explain the process in detail, and I felt I was in the best hands. She also provided me with the templates and scripts I needed, making this process much, much easier.

I wholeheartedly recommend Helen to fellow small business owners. Her blend of expertise, professionalism, and genuine care is truly commendable. Thanks again, Helen, for making a difficult situation more bearable for everyone involved.

If you’d like to learn more about my experience, please feel free to reach out.

I have known Helen in a professional capacity for around two years now following our initial engagement with Byrne Jones HR. As our company experienced significant growth, Helen has provided us with diligent and expert advice relating to Human Resource during this period, assisting us with internal reviews of our HR systems and policies, whilst also assisting us in a timely manner with issues as and when they arise.

Helen provides professional advice whilst ensuring our companies interests remain at the top of her agenda. I would recommend Helen for any HR consultancy works to anybody seeking an expert in the field of HR.

Helen has recently supported my teams through the planning and implementation of large scale changes to structure, providing expert advice and pro-active guidance in the development of new roles and supporting documentation. As well as being expert in her field, Helen’s approach to working with a team is both challenging and supportive, ensuring that the organisation achieves the best possible outcomes.

I have known Helen O’Byrne since January 2000 when she was appointed as HR Manager at City College Birmingham where I was Vice Principal for 17 years. Helen worked at City College until August 2011. I was impressed with her at interview and remained so throughout the time I worked with her.

Helen is a well qualified, highly experienced and capable HR professional. During her time at City College she worked very closely with managers in a variety of senior roles in City College and through a period of significant organisational change and challenge and which included several complex restructures. Helen’s advice, guidance and specialist HR knowledge and skills were invaluable to me and other members of the senior team. She always kept herself fully up to date with developments in the FE sector as well as in HR related matters and could be relied on to give sound advice and guidance.

Helen was involved in all aspects of HR services within the college. Her effective case work, work on policy development and implementation and restructures were particular specialist areas of strength. She was also involved in developing and implementing new HR systems. Helen was always highly responsive to the needs of our organisation as well as to individuals.

Helen is very personable. She enjoyed very positive relationships with colleagues at all levels in the organisation and was widely respected. She consistently maintained the highest standards of professionalism and discretion over the many years she worked at the college. She has strong verbal and written communications skills. She is efficient, well organised and meets deadlines. I would judge that Helen’s specialist skills and extensive experience would be a great asset in providing HR services to any business. I can unreservedly recommend her.

Approached Helen for advice relating to HR documents, turnaround on feedback and advice was immediate and we will be using her services again. Very personable and helpful.

Helen has assisted us on a number of occasions on a variety of HR issues from developing contracts and staff handbooks to leading complex staff issues. Helen has been really helpful and approachable at all times. She makes everything clear and easy to understand, which is just what a small business needs. We would not hesitate to recommend her.

Helen is a very professional person who has a wealth of expert knowledge in all aspects of HR and managing an HR department. She has a friendly approachable nature, willing to support and advise colleagues at all times.

Helen has supported myself and other managers successfully with performance and absence management which resulted in very positive outcomes for all parties. I have no hesitation in recommending Helen.

Helen has been providing the Birmingham and Black Country Wildlife Trust with ad hoc HR support for several years. She is brilliant to work with. She is highly knowledgeable and capable.

She provides practical and pragmatic advice and supports effectively with its implementation. I have really appreciated her guidance and insight, and I couldn’t recommend her more. Thanks Helen!

As well as helping Ark with ‘general’ HR input. Helen helped me with the recruitment of a new team member.

Her golden nuggets of advice were great and ensured the entire process went smoothly from initial advertising of the post to recruiting the right candidate. Thank you Helen!

I would recommend Helen O’Byrne as she has proved her knowledge and expertise in the field of HR to be a vital resource, which I found to be invaluable when managing an establishment of over fifty staff in my last organisation. Over a period of three years working with Helen I required advice and guidance dealing with complex and often difficult situations ranging from restructures to performance management of staff. Her knowledge, expertise, advice and guidance ensured I was in a position to confidently make difficult informed decisions.

Helen’s advice and guidance in supporting my direct reports (middle managers) performance manger their staff has proved time and time again to be a real asset.

Helen supported my development significantly during the time I worked for her at City College Birmingham. She provided many oppurtunities to increase my skills and experience and provided constrictive guidance when required. I learnt a lot from her and was grateful for the her approach to my development.

I have been working with Helen for almost a year now. She has supported our company at director level as well as helped successfully push through some of our HR initiatives.

From an individual point of view she has also helped me progress and develop in my own HR career. I have worked closely with Helen on a lot of ER related projects and from that I have learnt a lot of valuable skills from her.

I will always be grateful for the support and time she has given me and look forward to working together again in the future.

Helen has recently undertaken some advisory work for us. I found her knowledge, understanding and guidance invaluable, over what was a difficult time for the Company. I would throughly recommend Helen’s services.

I have worked with Helen over a number of roles in her HR positions. I have found her to be proactive, very knowledgeable and with the essential ingredient of good judgement when it comes to dealing with difficult employment relation issues. She also deals with matters quickly and effectively and always achieves a good outcome.

Helen is a brilliant HR advisor to us. She has dealt with contractual issues, staffing appraisals and is a great sounding board for ideas. I would highly recommend her!

Helen managed two very complex disciplinary cases and achieved an excellent outcome. She also compiled our staff contracts of employment and Company Staff Handbook, which contained a full and comprehensive set of HR policies and procedures. All the documents provided by Helen were created to meet our business needs.

We were very pleased with the excellent, flexible and responsive HR support Helen provided. The service provided was of a very high quality and was also value for money.

Should we require HR expertise in the future I would always use Byrne Jones HR and I have no hesitation in recommended Helen to anyone who needs HR support.